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Application Management Services

Companies are seeking new solutions to manage their applications because of rising IT costs, increased product support times and lack of specialized technical expertise. Glodyne can help you to focus on your core business - by managing applications reliably and securely, making costs predictable and optimizing your IT investments.

Glodyne’s Application Management Services allows companies to maintain full internal control of their IT investment and infrastructure while outsourcing the day-to-day management and support of their application environment. We manage your application - regardless if it resides at your premise or at a third-party facility - remotely through a secure connection that assists in designing and provisioning, allowing your organization to focus on serving your customers. Your organization maintains complete control over the physical infrastructure, hardware, communications, data and system access.

Glodyne’s Application Management Services proactively manages and supports your application through specialized application management systems and customer care experts to ensure your systems are running optimally. This keeps costs down and performance in line with your business needs.
Glodyne’s Application Management Services provide:

  • Experts to manage your Business Applications
  • Cost-effective management of applications with predictable costs
  • 24x7x365 client care and help desk support services
  • Proactive management and optimization of your application
  • Database administration, maintenance and optimization
  • Commitment to customer satisfaction backed up by guaranteed response times and pre-defined escalation procedures in Service Level Agreement (SLA)


 

 
Delivery Model

The business infrastructure must provide a secure, resilient and flexible environment that enables execution of processes, applications and enterprises in sync with technological innovation.
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