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Remote Infrastructure Management Services

Glodyne’s network operation centers (NOC) is the cornerstone of our service delivery architecture. Our comprehensive range of remote infrastructure management services give our customers the ability to reduce costs and improve service levels. Customers can implement a complete remote service desk solution or simply start with remote monitoring for a portion of their IT assets. Additional remote infrastructure management services can easily be added as needs change. We provide our clients with a consistent, consolidated view of their IT environment and its optimal performance.

Remote Infrastructure Management: Glodyne's Remote Infrastructure Management service goes beyond 24x7 monitoring to include proactive problem identification and resolution.

Remote Monitoring: Glodyne provides automated, continuous, 24x7 availability and performance monitoring of our customer's infrastructure environment.

Remote Service Desk: Glodyne's Remote Service Desk provides complete 24x7 help desk coverage - from call management to service request tracking, problem ticket management, and change request management.

By delivering remote infrastructure management services from our NOC, we have helped many enterprises cut down their costs of infrastructure management and gain access to expert skills.

 

 

 

 
Delivery Model

The business infrastructure must provide a secure, resilient and flexible environment that enables execution of processes, applications and enterprises in sync with technological innovation.
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